have camps setup for these groups to stay in or stay over
night. Boy - some long nights and your head would be splitting
the next morning with some damn drink called "Tacos
club was the 1st NRA Muzzle-Loading Club to receive the
"NRA Award For Outstanding Performance"
in their history since starting in 1937. This NRA Group
has over 5,000 entries each year trying to win the title.
this I sent in the paperwork the second year and we won
again; the 1st shooting club to ever win the Award back to
back. Folks "we were standing in tall cotton".
In the mid
80s Wal-Mart and K-Mart built new stores in Loveland, they
started selling Thomas Center Firearms, my business associate
goes crazy "they'll put us out of business".
These stores doubled our business, they sold the guns, the
kits and NO Accessories, we were ordering three times a
week as the word spread for 30 miles around that we had the
stuff to make their T/C's work.
the term "Customer Service" came into play.
These fine folks had the guns, we sold each of them hundreds
of dollars of accessories and they didn't have a clue what to
do next. It hit me one night, let's have Saturday Morning
Classes to teach "Muzzle Loading 101", got
the club to agree to help and started running an ad in several
local newspapers for two months before Colorado Muzzleloading
Season started. The club had built an acre parking lot just
off the paved road for their events (never got that full)
until this project started. You had better come early or you
park in the ditch on the paved road. It got so busy after the
first season we took another 5 acres which was needed for the
club and made a larger parking lot, then started taking names
and giving the customers a time frame for their class. This
lasted until January 1990 when I moved to Denver when
transferred with my real job at the phone company.
example of real Customer Service.
A small group
started shooting competition with custom built
muzzleloaders, hand held and shoulder held. These guns can
be very "touchy" when shooting (5 shots in the
10 ring - "5-10X") targets at 25 and 50 yards.
We started getting request for different items to help,
here's one example.
These are the
specs. measured on 20 different caps per maker (to get an
average of each manufacturer) for diameters as well as
height on Remington and CCI.
(20) Rem #10
0.167 diam. 0.168 height.
(20) CCI #10
0.160 diam. 0.160 height.
(20) Rem #11 0.166
diam. 0.145 height.
(20) CCI #11 0.165
diam. 0.162 height.
As you can see the
diameters are close on #10's as well as #11, only the CCI
#10 had the smaller diameter. If I had got another batch
of caps out they would probably measure slightly different
than the ones I checked, have never found American
percussion caps to be right on the money.
The hottest and most
uniform percussion caps I have found in the 50 plus years
of shooting this system have been RWS (German
Manufacturer), they can be purchased at Dixie Gun Works in
Union City, TN. - they are on the Internet.
When we got a new
supply of percussion caps from our supplier we would do a
random check of the height of the different brands because
some of our customers wanted a specific heights for their
revolvers/pistols. I kept a list of the different shooters
we had as a customer base, when we got caps that filled
their needs we would set them aside with their name on the
the hell ever happened to "Customer Service"
to end this and let you fine folks go to the next page.